Refund Policy

Please read this policy carefully.

Refund Policy

This Refund Policy explains how returns and refunds are handled at .

1. Eligibility

Refunds may be considered for damaged, defective, or incorrect items reported within the allowed return window after delivery.

2. Non-refundable Items

Customized products, used items, and products damaged due to misuse may not be eligible for refund.

3. Return Process

  1. Contact our support team with your order number and issue details
  2. Share photos if the product is damaged or incorrect
  3. Return the product as instructed after approval

4. Refund Timeline

Approved refunds are typically processed within 7–14 business days to the original payment method (or as store credit, where applicable).

5. Shipping Charges

Shipping charges may be non-refundable unless the return is due to our error.

Please update this page from Admin → Legal Pages with your final refund rules.

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